Terms of Service

Last updated: 1 January 2026

These Terms of Service (the "Terms") govern your access to and use of the Kluisterdom website, dashboard, calculators, educational content and related services (together, the "Services"). Kluisterdom is operated by the Kluisterdom group, with registered correspondence available at Fenchurch Street 194, BS1 5LJ Bristol, United Kingdom. By accessing or using the Services you agree to be bound by these Terms. If you do not agree, you must not use the Services.

1. Eligibility and accounts

You may use the Services only if you are at least 18 years old and have the legal capacity to enter into a binding contract under the laws of England and Wales or of the jurisdiction in which you live. You agree to provide accurate, current and complete information when you register, and to keep your credentials confidential. You are responsible for all activity carried out through your account. Notify us without delay at [email protected] if you suspect unauthorised access.

2. Nature of the Services

Kluisterdom provides software tools that include machine learning market analysis, risk management controls, performance dashboards and illustrative calculators. These tools are provided for information and education. They do not constitute personal investment advice, a recommendation to buy or sell any asset, or an offer to manage funds on your behalf. Any projection, including figures shown by the calculator, is hypothetical and is not a promise or guarantee of return.

3. Your responsibilities

You agree to use the Services lawfully and not to:

• attempt to interfere with, reverse engineer or disrupt the Services or their security;
• scrape, copy or resell content, models or data without written permission;
• use the Services to launder money, evade sanctions or engage in any other unlawful activity;
• impersonate another person or submit false information.

4. Intellectual property

The Services, including the Kluisterdom name, logo, software, interface design, text and analytical methods, are owned by or licensed to Kluisterdom and are protected by copyright, trade mark and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your personal, non-commercial purposes. All rights not expressly granted are reserved.

5. Third-party services

The Services may link to or rely on third-party providers, including exchanges, wallet providers, data suppliers and payment processors. We do not control these providers and are not responsible for their availability, pricing, security or conduct. Your dealings with any third party are governed by that party's own terms.

6. Fees and availability

Any fees payable for premium features will be displayed before you confirm a purchase. Fees are exclusive of applicable taxes unless stated otherwise. We aim to keep the Services available but do not guarantee uninterrupted access, and we may suspend the Services for maintenance, security reasons or circumstances beyond our reasonable control.

7. Disclaimers

To the fullest extent permitted by law, the Services are provided "as is" and "as available". We do not warrant that the analysis, signals or dashboards will be accurate, complete or suitable for your purposes. Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

8. Limitation of liability

Subject to section 7, Kluisterdom will not be liable for any loss of capital, loss of profit, loss of data or indirect or consequential loss arising from your use of the Services. Our total aggregate liability to you for any claim will not exceed the amount you paid to us for the Services in the twelve months preceding the event giving rise to the claim.

9. Termination

You may close your account at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if we reasonably believe that continued access presents a risk to us, other users or third parties. Sections that by their nature should survive termination will continue to apply.

10. Changes to these Terms

We may amend these Terms from time to time. Where changes are material, we will give reasonable notice through the Services or by email. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms.

11. Governing law and disputes

These Terms are governed by the laws of England and Wales. The courts of England and Wales have non-exclusive jurisdiction, without prejudice to any mandatory rights you hold as a consumer in your country of residence. If you have a complaint, please contact us first so that we can try to resolve it informally.

12. Contact

For questions about these Terms, contact us at [email protected] or by telephone on +44 20 7946 0412.